18 Mar, 2021 → by ClaimboUser919660
Laptop hp 14s
1
Customer service via email, chat and mobile sucks!! Super slow response I order my laptop with. Complete details now they email me asking for my address again and added auth person I reply right away I follow up as per them still waiting to update seriously??? More than 24 hrs takes time for the address to confirm very inconvenient slow process and most good service u have logged this a complaint to the department who ask my address via email they are not expediting my order imagine still on process despite address was confirmed process my order now and update!!? I'm within metro, but why takes time to update my order??? Order number [protected] Marie Kristine Lazarito and teach your online booth to be responsive as part of customer service it very sucks!!! Very disappointing