I stayed at the Ling from 7/5- 7/7/21. My room number was 7016. When I booked I was on the brief my room would be serviced during my stay. It was a lie. That lie was continued by your staff during my stay. On 7/6 I tried to contact your hotel to clean up my room. Nobody picked up the phone. I went down to the front desk. A representative informed me he will have my room cleaned. Five hours later, I returned. The room was not cleaned. I called and reached a representative over the phone. She assured me the room would be cleaned. I told her I wanted the truth. She then informed me the Linq was short staffed and it may take time. I pushed her for the truth. That's when she informed me that my room will not be cleaned. Maid come in only 3 or 5 times a week. I went to the customer representative and demanded an answer why I was not informed when I made reservations my room was not be fully serviced during my stay. I would have stayed at another hotel had I known this. Your representative told me, the Linq has been "having trouble since it reopened." He admitted that they were aware that rooms would not serviced during guest stay with the hotel. I informed him the hotel charged me for the stay and "resort service fees". I felt your hotel did not live up to my booking. He informed me there was little he can do. I feel your hotel lied to me about my room. This is fraud. I doubt many guests would have chosen to stay at your hotel had they known about limited services. This was nothing but an attempt to cut costs at the expense of guests. What are you going to do about this?