28 Apr, 2019 → by ClaimboUser598819
Poor product, No customer service
We purchased a top of the line leather powered recliner from Kanes. It has seen casual use for less than 3 years. The color is coming off the leather and it is obviously a flaw in the leather material. The extra UV3 protection plan we purchased and their "lifetime warranty" are useless. They find every reason possible to blame the customer. If you use a damp cloth its the wrong fiber or you should use distilled water. The BS never stops. They are an awful business to deal with. STAY AWAY FROM KANE'S, YOU CAN DO MUCH BETTER.