3 Dec, 2019 → by ClaimboUser442419
AVOID THE NOID
Booked my 25th anniversary to Aruba thru SWV. My main concern in flying is *** time in a seat, as I am a large man. I broke up the trip with a 2 hour flight to Florida and a 2.5 hour flight to Aruba. I also paid for early boarding so I could get some leg room in an exit isle. SWV changed my return flight without notifying me. When they did, my early boarding got cancelled both ways. I ended up in a seat without legroom for 5 hours on the way back. When I called to complain, they said "we got you home 20 minutes early, you should thank us" They offered me $100 on future travel, like I would ever make that mistake again. I told them to KMA.