26 Jul, 2021 → by ClaimboUser684834
Horrible experience with the new location in 4 points in Austin. Ordered two steaks, came out out completely wrong, kids came out raw, mine overcooked. Asked to replace. Took an hour!!!!

1

Steamed clocked not to order, replaced and kids steak was still raw. Took an hour to get them. Asked to talk to a a manger but he never came. Bill had both original and replacement steaks on it. Manager finally came out, gave me an attitude, told me that he is cooking and has no time, that I should be basically happy I was able to get a meal at all. He did take those extra charges away but payment system did not work, after another 20 min manager came again and told me that he will zero out all charges. He never did and I was charged. So after two hours I still had to go home and feed kids. User's recommendation: Stay away.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Chilis you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.