Not good with computers, I asked for someone to call me about getting both home and auto insurance, but no one called. It made me wary about using a company that doesn't answer me. I am the widow of a 100% service-connected Navy man, He died in 1979. Because of the way he died, I carry an active military-dependent's ID. I feel I am qualified for USAA insurance, but no one answered me. User's recommendation: Unsure. But one must be computer savy.