Well staff at Troy vision works was horrible and the person that I dealt with about my frames that I picked out that I know my insurance would cover the frames told me I had to pay out-of-pocket I was told what my budget was to my insurance and my lenses should’ve been covered by my insurance but she told me I had to pay out-of-pocket almost 200 and some dollars I’ve complained I’ve called I I don’t know what else to do but somehow I’m going to post this soon to Facebook page Also I called the one 800 number spoke to somebody and they told me somebody would get back with me today and I’ve heard nothing