I called closest store to me, one and a half hours away, to be sure they had trailer in stock, was told they had two so I ordered online, received confirmation email. on way to go get it I received a text "order cancelled"! Called customer service and told item isn't in stock at that store. Had to go back home and cancel the Affirm loan I got to purchase trailer. All I can say is WTF? I will buy trailer elsewhere! They User's recommendation: put eyes on item before ordering online to pick up in store.