In June, I booked a round trip flight with layovers from Minneapolis to Geneva, Switzerland for 8-23 to 8-31-21. My trip dates were switched by over 26 hours on both ends to 8-22 to 9-1-21. Somehow Kiwi claims that I confirmed this change. I did not. I have a work conflict with the changed itinerary. They were super hard to get on the phone. They offered me another change back to my original dates eventually, but said I would have to pay the increased fare amount. This is ridiculous. No hotel or food vouchers were offered. User's recommendation: Do not use Kiwi.com.