20 Jul, 2021 → by ClaimboUser278691
Over charging bags
1
This unheard to charge for each individual bag and carry-on, costing more than 500 dollars for a family of 4. What is next, weighing passengers and charge us per pound? This is a bad business model for this used to be a respectable airline. After the fact, I checked other big airlines, and they have much better passenger-friendly and fair bag policy, which I can live with. Never fly again with United. User's recommendation: Never fly with United.