Paid for expedited service and still not arrived?!

/ 14 reviews

26 Feb, 2021 → by ClaimboUser578329

I ordered a metal art piece and paid $197.50 in expedited shipping. This company is located in Austin TX, and they just experienced a horrible winter storm with electrical outages etc. I get that it took 16 days to come due to that. What I dont get is why they wont gladly refund me the expedited shipping charge, which service obviously never occurred? Very frustrating!

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Fine Art America - Other Reviews

》 Price increased while interacting with customer service

》 Frustration.

》 Follow thru

》 They never delivered my poster that I bought from them!

》 Speak to customer service- important

》 I placed an order during their Memorial Day sale of 20% off and did not receive. My confirmation of order email came right after 8PM PST and their sale was until midnight EST.

》 FAA removed my account, no notification, and stole all of my works…nothing is there!!!

》 After I had ordered a pillow, I landed on a web page with “art” by a John Schwegel. I was aghast at his graphics and graphic work featuring words promoting the deaf violent death

》 Poor quality items and bad customer service

》 Poor support of customer concerns and product

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