The weed eater I bought at Lowes is approximately one year old. It stopped running and I could not get it started again. I called customer service where I was told to contact a dealer near me. I did as instructed and was told by a gentleman at the dealer that I was more than likely needing a replace which Craftsman would not even honor. I was told that I was better off in purchasing a new weed eater. Frustrated customer User's recommendation: Unsure about now.