I purchased a part Mar 29 2021. I ended up needing to return it and reached out to Sears Parts Direct. They gave me an authorization to return and I paid shipping back. I returned it on May 3, 2021 and confirmed deliver to Sears Parts on May 10, 21. On Jun 15 2021 I started calling Sears and was told their system was down call back in 24 hours. This has been going on ever since. User's recommendation: Buy elsewhere....... Probably more about their cash flow or lack of.