I am writing this because I am having issues with your Redlands, CA office. I have been a client for almost a decade, I am on my 3rd Subaru vehicle. I received a flyer from your company stating that you wanted to buy my Outback. I called, and they drove my new Ascent to my house. My husband and I have tried to get a hold of finance or management for over a month, nobody calls back, my Outback has not been paid off. Now I have 2 car payments with no answer of when they will be paying it User's recommendation: I wont be recommending unless I stop paying for a car you have.