17 Feb, 2021 → by ClaimboUser885701
Loss of confidence in dealership
2
On 2/15/21 I took my Subaru Legacy in to Dyer Subaru for oil change and tire rotation. I knew my rear tires were at 27 pounds pressure prior to service. After service the rear tires were still at 27 pounds pressure obviously indicating that the tires had not been rotated. I contacted Wesley Gilbert, service manager, who apologized and said they dropped the ball. I pay dealership service prices because I trusted that they would care for my car properly but now my confidence and trust in Dyer are no more. Now I cant help but wonder what else I have paid for that hasnt been done or done improperly. Dyer Subaru is giving your product a black eye!!! User's recommendation: Don’t trust this dealership.