Update by user Jul 27, 2021 Company fixed the issue and I have been provided with product replacement. Update: they replace our treadmill. My wife finally able to use it after 4 months of waiting. Kudos to their customer service representative!. Original review posted by user May 20, 2021 our proform treadmill smart 9000 was delivered march 26, the walking belt is not working, so we called for virtual assistance for help and they confirmed that the upright wire harness is the problem, for almost two months, we didnt receive the upright wireharness that...