12 Dec, 2019 → by ClaimboUser43509
Not to do online as it can go wrong not always but in my case it did
I bought a shirt. It was the wrong colour so I sent it back. It cost me £80. I had all the paperwork which they accepted via email. They first told me it hadnt arrived. So I provided the details of me sending it back again. Then I was told it had the incorrect return information. So which Was it. Did It return/or did it not. They said two different answers. I have asked them on numerous occasions to refund my card and still no response. I shop as with my family in their stores a lot. I have always been so happy with my purchases. However, to date I still do not have my refund. Emily Corfield. Can you help very disappointing as this couldve been so easily avoided.