I bought the new Panasonic phone when we moved into our new villa in January, from the start the phone would not dial the correct number and I blamed Century Link. Then I called Panasonic because the phone would not come off of mute, the person I talk to said if you want to mail your phone and we will send you out a new one. I said that I will just go to target and buy a new one it was only $40. Since I bought my new phone I have no more phone issues, I was blaming my phone service and all the time it was a phone issue Ii