13 Oct, 2020 → by ClaimboUser96071
89% INCREASE IN FEES IN 3 YEARS
1
I HAVE HAD A 89% INCREASE IN STORAGE FEES WITHIN A 3 YEAR PERIOD. THE WEBSITE IS OFFERING THE SAME SIZE STORAGE UNIT FOR $222.00 WHICH IS $116 DOLLARS LESS THAN WHAT I AM PAYING THEM. THEY INCREASE THEIR FEES EVERY 9 MONTHS. I HAVE HAD 2 INCREASES IN FEES DURING COVID. IT DEPENDS IF YOU LIVE IN A "HIGH RENT DISTRICT". MY SISTER PAYS LESS FOR A LARGER ONE BUT NOT IN THE SAME AREA. User's recommendation: COMPLAIN TO BETTER BUSINESS BUREAU. MAYBE CLASS ACTION LAW SUITE? SHOP AROUND AND IF YOU ARE NOT GOING TO BE GOING TO YOUR UNIT OFTEN, PICK THE CHEAPEST LOCATION. THIS COMPANY IS PUBLIC AND IS TRADED ON THE NYSE.