Terrible customer service, lousy follow up and follow thru

/ 11 reviews

10 Apr, 2021 → by ClaimboUser80751

I purchased new windows on August 27th of 2020. Today is April 11, 2021 and my windows project is still not completed. The automated phone system is an absolute joke. Receiving a call back or getting a pro-active update as to the progress of your project is virtually...

Windows and Doors

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Universal Windows Direct - Other Reviews

》 Fraudulent Company – Go anywhere else

》 Terrible customer service, lousy follow up and follow thru

》 Clark (704)695-**** I talk with the service tech about the lite kit with screws instead of thelite kit with clips.

》 Stay away from these people.

》 Company does not honor their warranty and gives you the run around

》 Very poor experience with Windows Direct

》 Order and instalment of windows and door

》 Cheap Windows

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