HSN would not allow me to return birthday gifts received because the purchaser of the gifts, purchased them 75 days before they gave them to me. Apparently the gift needs to be returned within 30 days of the date of purchase. The problem with this is that the purchaser cannot really purchase a gift early if they want the receiver to be able to return the gift if it does not work for some reason. User's recommendation: Do not purchase gifts early from this vendor if you want the receiver to be able to return it or exchange it.