I am very distressed about the flowers and wine I bought for my sister in Australia. They did not arrive and I have been really annoyed and upset. I spent £128.63 and not impressed by this service. I have asked for this to be checked and still nothing has been sent to me either by my e-mail or text message. This was going to be a surprise as my sister has not been well and had an operation. Very unsatisfied. customer! User's recommendation: Don't use this company.