Good afternoon, I've tried calling both numbers but no answer, one the box is full second, leave a message, now this is where it gets a little scary, I received an email asking to return the item and place a number to the outside of the package for a full refund no problem if I had the item so I went onto the site only to find its been totally removed from my phone but before they did that I wrote down invoice # to show proof, not sure whats to take place now as they expect a package which i never got , all I wanted was an update on delivery.I don't like the fact they have access to my phone. f phone. feel feel ve User's recommendation: I've made 5 other purchases from jewelryroom/police auction without any mailing problems.