Charged immediately for cover and a month later still not made

/ 62 reviews

8 Jul, 2020 → by ClaimboUser252498

Pathetic customer service. Plain and simple fraud. Pay for something and then the conditions change now they are saying it could be 3 months before my cover ships they refuse to issue a refund. I would have never ordered my cover from them if i would have known it could be that long. I would do business with anyone besides these crooks. User's recommendation: dont do business with these crooks.

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The Cover Guy - Other Reviews

》 Ordered on 7/6/20 & paid same day. Still waiting for cover.

》 Poor customer service, packaging is flimsly, workmanship is terrible, simple instructions are not followed, etc.

》 Very Very Very bad business.

》 Resolved: Late delivery/fuddled shipment/no return calls/emails until they get a bad review!

》 Heads Up “FOREIGN TRANSACTION FEE”

》 New cover

》 Where is my spa cover

》 Did not stand behind the product

》 Resolved: Huge cancellation fee for order that had not started

》 Do not use the Cover Guy if you expect service or deliverty of product

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