10 Mar, 2021 → by ClaimboUser658427
Mold and mildew on umbrella Fabric

4

My very large and expensive umbrella has green mold and mildew on it. I spike to customer service. She suggested to try and clean it and if that dies not work to call back. She gave me a service claim number and said the fabric is covered for 3 years. I am not quite at 2 years yet. This umbrella is so large I am not sure how to tackle that but will try at least a small area to see if it works. The service rep who took my call was wonderful!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Arhaus you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.