I am so disappointed about the communication in regard to my booking BAE-223**** as i tried to rebook again and there was no way to contact you even i asked my sister in London to try to contact you however the communication is too slow and no response as I am in a hurry to travel to see my parents and kids as i am a front line staff nurse and i need to be on my job on 15th August to work with COVID patients. As I am a regular customer with budget air and i didn't appreciate the way they treated my concerns