15 Jul, 2021 → by ClaimboUser912889
Brand new pool came with leaks and customer service did nothing help

1

Brand new pool came with leaks discovered after filling the pool. The warranty department asked for the cut out of the pool liner while also telling me the new liner is on back order and they dont know when it will Be back in stock. Im supposed to cut *** in the liner and send them proof while I sit and wait until who knows a when probably next year until I get a new liner so no pool for the summer. Pool was purchased for $900 brand new came with leaks and this is what I was told. Horrible do not purchase! Warranty department kept giving me the run around and not responding now I have 10 days left because I did not set up the pool immediately and waited to get the ground leveled.
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