16 Jun, 2021 → by ClaimboUser133058
Warranty Claim – Voodoo E-MTB

2

Battery problem with bike that is less than 1 year old. Returned battery to Halfords store a couple of weeks ago. They tested and agreed defective. However, they then send to Shimano UK and cannot give me any timescale on replacement/repair. Also cannot put me in touch with Shimano UK This lack of communication is very poor. Be aware if you buy an electric bike from Halfords Donnie McLeod User's recommendation: Ask Halfords to supply new battery. Do not send for repair,
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Halfords you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.