I still waiting for poslaju response on my parcel with tracking number PL673599****82. Yesterday I had receive my customer return and refund request due to not yet receive the parcel. I'm not understand why the parcel already reach poslaju center Bukit mertajam since 21/7/21, but still not delivered out, even though my customer stay in this area. The askpos most failure app, talking to computer. This is the only one carrier service that I can not get human to solve the problem.