Update by user Apr 06, 2021 Epson made NO ATTEMPT to resolve my issue or to contact me(preferably vie email). They're ignoring me. I want to make sure that consumers are aware of what a shoddy company Epson is. They refuse to acknowledge, help or even refund consumers for extra expenses spent to fix product. To all consumers DO NOT BUY EPSON PRODUCTS. You will not hear from EPSON for they could careless. Original review posted by user Mar 07, 2021 I wrote a complaint regarding an Epson xp 440 copier. The company has ignored my complaints therefore letting me know that they do not care about consumers buying their faulty products. Poor customer service that refuse to help cannot comprehend email complaints keep sending the same worthless emails over and over again. Spent a lot of money to fix problem so I got fed up and threw that worthless copier in the trash, wasted over $500 in cartridges plus other expenses taking it to professionals. I bought a laser printer and it's the best(not an Epson) When I was at the store I warned other customers not to buy any Epson products unless they want to waste time dealing with *** at customer service. So Epson has decided not to correct this matter and have ignored my complaints. User's recommendation: DO NOT BUY EPSON PRODUCTS YOU'LL BE SORRY.