Dont book on this site for any travel Do it book on this site. This is purely a mafia. If for some reason the airline or hotel you join cancels the reservation or you need a valid refund, you will not get it. The prices also change from the initial to when you try to hook. I lost $1926 from 2 tickets the airline canceled. I did not get the funds for 3 years until I wrote to all the new executive leadership at this pitiful company. If you have lost money, please do take these steps. Write an immediate email with the details to the following. Jimena.boe at otravo.com Sofia.onieg at travelgenio.com Sales at travelgenio.com Jose.salvado at otravo.com request at travelgenio.com Jboe at otravo.com Please post this message on any abs all blogs you think can help others get their rightful refunds back. Until the corrupt culture of this organization changes, no one should do business with travelgenio. I am Working with the USA Federal Trade commission to file a class action lawsuit against this company. Help others. Help yourself and pass this message on. Thank you D fernando User's recommendation: Do not book any travel on travelgenio.com.