Poor service - non-delivery of order

/ 45 reviews

10 Jun, 2021 → by ClaimboUser783535

Poor service – non-delivery of order

Update by user Jul 15, 2021 It's now the middle of July and I still have no furniture; was dealing with a manager by the name of "Eric" who had no empathy for me and not willing to negotiate anything with me. Now I can't get a 2nd level manager to call back!This is so beyond bad service that it's...

Furniture and Decor

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Lazboy - Other Reviews

》 Resolved: Update – Feb. 20, 2021

》 Knowledge for customers to read before buying

》 Chair cover ripping at seam in seat

》 Delivered Damage Bed Set

》 New recliners extremely noisy. was quiet in store.

》 $300 Chair broke in 45 days!

》 Cracked pealing ‘leather’ only 3 years old; lazyboy declines my appeal for a $3,000 recliner couch

》 I’ve been pleased

》 Loud, cracking noises coming from a five year old leather Pinnacle swivel rocker recliner.

》 Newport news store hours

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