COULDN'T GET ANSWERS TO MY QUESTIONS BY PHONE OR COMPUTER . I WAS TOLD THAT SPEAKING TO A REPRESENTATIVE WAS NOT AN OPTION .

/ 48 reviews

23 Mar, 2021 → by ClaimboUser391387

COULDN’T GET ANSWERS TO MY QUESTIONS BY PHONE OR COMPUTER . I WAS TOLD THAT SPEAKING TO A REPRESENTATIVE WAS NOT AN OPTION .

CAN I TRANSFER BILLING TO A TENANT THAT I'M TEMPORARILY RENTING TO, OR DO I HAVE TO CANCEL MY ACCOUNT AND HAVE THE TENANT OPEN A NEW ONE .. I RECEIVED A PHONE CALL FROM A LADY NAMED FEMI . SHE APOLOGIZED, GAVE ME A COMPLETE ANSWER TO MY QUESTIONS AND COULDN'T HAVE BEEN NICER . I ALSO GOT A FOLLOW-UP PHONE CALL A DAY LATER TO CONFIRM THE INFORMATION . FRUSTRATING THAT THIS COULDN'T BE ACCOMPLISHED INITIALLY RATHER THAN AS A "PISSED CONSUMER" ! User's recommendation: FIND A WAY TO SPEAK WITH A HUMAN BEING . PHONE RECORDINGS HAVE VERY LIMITED OPTIONS .

Utility

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Florida Power And Light Company - Other Reviews

》 Constant Confusion on My Bill I Paid

》 Because you’re a *** machine doesn’t understand what I’m saying and you can’t talk to a person. Infuriating, lame, absolutely useless

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》 Getting billed twice in June 2021

》 I have a old bill

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》 Wrong amount on my bill

》 My bill has more than doubled

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