I didn't realize that I was paying the amount of $8.99, I thought it was actually $5.99 but the representative for Netflix was right about the price so I guess it has been worked out moving forward hope everything go in a positive way like anyone we would love for the price to be Lower because at these times right now especially for me and my family we have lost nine family members and friends to coronavirus and it has really put us in a strain financially. But I will still like to think Netflix for being so kind and trying to resolve any problem I was having God bless Ricky Lovett Ricky Lovett User's recommendation: I would tell them that Netflix cares and they're the best they are professional and they really have some fantastic people and also tell them please sign up for Netflix.