I couldn't have been more pleased with the friendly, knowledgeable, and helpful service I received from ANDY, the Ryobi representative at Home Depot, Bellevue, WA today. Andy made my usual irritated to mundane Home Depot shopping experience a pure joy! He should be teaching every employee there how to give GREAT customer service! KUDOS to Ryobl for a superior employee! Thanks, Andy! Laura Van Voorhees User's recommendation: See Andy if you need assistance with Ryobi products!