The scam is very clear: the first purchase, is fine. The second, Zen pHoto charge your credit card immediately and never deliver. They answer your claims pretty fast, but with lies and unbelievable excuses. I believe they responde pre elaborated answers to keep you waiting. It is always, we are shipping today, the shipping company misplaced the items, but they will deliver urgently. All lies I am sure this is well thought scam. Don't buy at zen photo, don't deal with them. who knows where they are. Fortunately i dispute the charge after three months of waiting the items, and my bank reversed the charge.