Update by user May 26, 2021 Company fixed the issue and I have been provided with full refund. Original review posted by user May 26, 2021 Ok I ordered one gas heater by mistake to go so there's by mistake they're both when cancelled I got the other one the other day but one money has been returned to Han and the other money is still not in there yet I just know when is other money going back to Han because they're going to start taking payments out soon contact me on 0431 58* 754 thank you very much