Hi it's me Nirupak Rijal for Adelaide south Australia. I order a bed set with mattress but its delivered with incomplete parts. I am in too much frustration about your service.i delivered 4 cartoons on16 of July. When I got the parts it was night time and I open that next day it was incomplete. I try to contract your office frequently, but I couldn't find your kogan's office phone number. I tried to mail to help center but they replied me that they send 4 items and that is complete. But in 3 cartoons there is a bed item and one cartoons have mattress. Why are you doing like this ??what can User's recommendation: No I never recommend for this kogan online shopping.