3 Sep, 2019 → by ClaimboUser939399
Disappointed with sales representative and manner of business done. not standing for there own words
1
we bought. Tempur-Pedic. mattress from american mattress store in elk grove village . we where given a wrong product instead of giving luxe-breeze soft; we where given luxe breeze firm . they discounted price for luxebreeze firm. we didnt like this bed but the representative is not willing to exchange the bed and is being very rude and unprofessional about the approach. he wants us to pay full price for temper-pedic mattress with no additional benefits. we are disappointed with the attitude by which american mattress operates. we want to return this mattress and honour the temper-pedic warranty of 90 days .date purchase 8/23/2019. temper-pedic has 90 days to call me back and fix my issues and so does the american mattress