This is my first communication from Pretty Litter. I received my litter shortly after this communication and I thank you for sending it. Im sorry for my communication to you as I literally hate the word pissed that you use. I would prefer to not having another communication from you on this subject. To anyone reading this, try this litter, if you havent already. It is the best litter on the market. Of course, that is mine and Jacks (my fur baby) opinion. Seriously its great!!!