Angry terrible customer service

/ 20 reviews

19 Jun, 2021 → by ClaimboUser145070

placed order 5-1..you say was shipped 5-5..never received..can't reach anyone on phone..have called several times ..on hold for 30 to 45 min..yesterday after holding was hung up on before I could say a word..you say customer hours are 24/7..must not have anyone working because phone is never answered User's recommendation: don't order from this company impossible to reach with problem.

Furniture and Decor

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Brylanehome - Other Reviews

》 Overcharged for item that was supposed to be 50% off

》 When i called the number you gave me. It was making started make all kinds of branking up and i could not here what it was saying.

》 Overcharged but would not make an adjustment because they didn’t have the promotion number tha I used.

》 HUGE COMPLAINT…!

》 Do not charge or send the most recent offer. I can buy these items on the catalog & get free s & h.

》 Returne

》 Return/re-order

》 Lost items and problem getting a return label

》 Does not Honor Sale Prices after order has been placed

》 Customer service reps over the telephone provide poor service. The reps that answer customer requests regarding the delivery of late packages are very rude.

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