10 Jul, 2021 → by ClaimboUser343387
The worst return policy in the world!
2
They give you 30 days to return orders, even if you have a receipt, they will only give you a refund equal to what the sale price is currently of the item. During a time like the pandemic, such an inflexible policy is absurd. Furthermore, it's 30 days from date of order placed, so if the item takes 2 weeks to get to you, you have 2 weeks to return it still. Every other company with a brain during the pandemic has extended their return policies. Even under normal circumstances, a store would give you full credit with receipt as a gift card or something, but Loft will only take your money even though you have proof that you paid more. This store is highway robbery! User's recommendation: Do not even think about returning anything here!