My meal was dispatched by the kitchen at 620 pm and I arrived at 624pm for a order and pick-up. I was told the meal was not ready and that they would bring it to my car. OK, I waited over 25 minutes and finally walked back in to check on the order as BWW is never that slow they say it is going to be ready by a certain time if you want fresh and hot be there! when I got home the order was considerably cooler than usual so I look at he pick ticket taped to the bag - kitchen dispatch label. IT shows 620 reason to be mad I think so.Screw that waiting in your car think User's recommendation: screw waitin in the car and the freaking masks make you mumble. this is getting freaking old.