I couldn't get a live person to talk to. And I gave a number for yall to add it to my chime card and yall didn't put it on there. U claim ur mailing it. Its going on 2 weeks now. That money was for my daughter to get her baby some formula. Thank God her neighbor bought her some or I wouldn't know what to do. Yall put me n a bind. And u didn't even give me my $5.95 For buying the darn card. Greendot has gone to *** I will never buy another card... User's recommendation: don't buy green dot.