24 Feb, 2021 → by ClaimboUser729667
I am looking for a customer complaints email address as I am having no luck with my query with customer service. See below

Dear Moylussa, the return shipping fee is non-refundable. Your ticket (ID:T056675****) has been replied by our customer service. The communication records have been listed below: moylussa,Tuesday, 23 February 2021 at 19:10:06 PM I dont care if it is your policy, I did you a favour by returning those clothes, I received them twice which was your mistake. Are you suggesting I should have kept them? Please refer this to your manager or complaints department and issue my postage refund as requested. Breda Larkin Elmon,Tuesday, 23 February 2021 at 09:32:04 AM Sorry that this is our policy moylussa,Monday, 22 February 2021 at 20:10:10 PM I want it refunded I was under no obligation to return those clothes, please escalate this to your manager. Regards Breda Larkin Elmon,Monday, 22 February 2021 at 09:43:08 AM Sorry the return shipping fee is non-refundable.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of ModLily you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.