12 Jul, 2021 → by ClaimboUser157702
Resolved: 2018 creak at rear of vehicle Cruz
Update by user Aug 11, 2021 Company fixed the issue and I have been provided with settlement agreement. GMC Chevrolet agreed to pay for the recommend fix to the rear axle as per their service bulletin. No more creak or tapping sound. Thank you. Original review posted by user Jul 12, 2021 2016-**** Chevy Cruz noise at rear axle the cost to repair is $500 plus, why should customer have to pay for repair due to poor engineering of vehicle. GM Bulletin: 16-NA-316 admitting cause. Question: why should customers have to pay for repair on preexisting conditions on vehicles. GM should recall all affected vehicles and pay for repairs. https://static.nhtsa.gov/odi/tsbs/2018/MC-101372**-**99.pdf