I made a phone call on about January 13 for products, & the inventory was so "sold out" already that very few of the products were in stock. Sadly, a few days prior, I had mailed a check for some "other items" for $180.40 -- I told the CSR on the phone, asking her about how they would refund that, or if they would simply "not cash it" since they were out of stock on Everything. She said she did not know how they handled that. Today, I called my bank & they said the $180.40 had been cashed already, making me "in the red" for my account. So after being on the phone with them, I called your 800 # to speak with someone. You did cash the check for $180.40 and of the entire ORDER, the only item you were ABLE TO SEND is the "Mosquito Trap" which will arrive on Friday. Everything ELSE IS OUT OF STOCK, and it will TAKE WEEKS for the refund to arrive in the mail, even though you got the money ELECTRONICALLY right away, for INVENTORY YOU DO NOT HAVE. -- I will never buy from you again. -- EVER.