Dear sir before I have ticket in may 2 In my flight time I have pcr test positive and I hold my ticket now I have a negative test I have negative pcr test I have emergency to go I did not get a new ticket I mail many time I request many time no response from airlines now I am in nepal is this way to respon to costumer this time I have emergency next time I will never flight with Turkish airlines I am not happy who I know I will request to my fren also never flight with Turkish airlines I am not happy with Turkish airlines sry dear sir please request to ktm airlines this is foult of ktm airlines User's recommendation: Never.