I got quoted 30 min wait, I did errands to pass time. I returned 40 min later to be told it hadn't been started. Having been in restaurants. Most all my life I understood. I ordered pie at 7:07 and Finally given my order at 8:26!! As I was handed my order by (what seemed to be a supervisor) I got no apology, no refunds, no reason for delay, no future coupon or gift card, really no sympathy at all! I was blown away. He says "enjoy your pizza" befuddled I replied "are u serious?" His response was, "yeah, have a good night." Never felt so disrespected ever. User's recommendation: Go elsewhere.