They replaced my phone it should have been an unlock phone but every minute something comes up saying sim card phone is not from Verizon. What that mean?. And why it saying that. The phone also goes blank sometimes m, this is not a new replacement phone. I pay so much for this phone to be having all the trouble and no good reason behind it. User's recommendation: becareful of that new phone u buy. And I don't recommend people to buy Samsung s20 ultra it no good for the price.